Frequently Asked Questions

Click 'Forgot Password' on the login screen and follow the reset instructions. Then you will have a password reset mail in your given email. Then you can reset the password and login to your account.

Yes, but each user must have their own account and role-based access. Users will access features according to their roles.

Yes, use the Family Book Management feature to link members under one family book.

Admins and Members have separate panels. After admin register a member, he will have a mail to verify email and set the password. When it is done he can access the Member console which is separate from the admin panel.

Yes, you can generate financial records in the Financial Management. And also you can download reports as you want.

Yes, the system is mobile-friendly and can be accessed via a web browser on smartphones and tablets.

Yes, for security, inactive sessions are auto-logged out after a set time.

Yes, admins can use the Bulk Upload feature (CSV/Excel format) to import members.

When admins create the events in the admin portal, Events will be show up in the public portal and the Member Console.

Yes, we provide comprehensive training for your church staff through online sessions, video tutorials, and documentation. We ensure your team is comfortable using all the features they need. Ongoing support is always available when questions arise.